Every organisation is putting AI to work, and almost all of them point it straight at their own pile of documents. The model reads what it is given and produces the answer that sounds most plausible.
That works, right up to the moment the answer matters.
None of this knowledge was designed to connect in the first place. Each year adds more boxes and more formats, until no human mind can hold the relationships between them.
An LLM works on the statistics of which word most likely comes next. It answers correctly because it has met that sequence a million times before, not because it knows anything about your organisation.
Every answer an AI gives on your behalf is a statement by the organisation. One wrong answer shakes trust that took decades to build.
We believe an organisation succeeds or fails on one thing: how well it manages the asset called knowledge, so that it creates real value — for the organisation, its customers, its partners, its society, its country and the world.
What is missing is not a cleverer AI. It is the layer that records what this organisation knows, how it came to know it, and what it exists to do.
90 minutes. Bring your curators or librarians, and one question your institution couldn't answer.
Or write directly — hello@neogens.co